Privacy Policy
Batery is an online gaming platform operated by YouGmedia B.V. (registration number 153269). Holding a government-issued license from Curaçao (License no: 365/JAZ, sub-license: GLH-OCCHKTW0707032021), the company ensures that its services for users in India fully comply with both local regulations and international privacy standards.Batery is an online gaming service operated by a license issued to YouGmedia B.V., a company with registered number 153269. With a license from the government of Curaçao, (license no: 365/JAZ, sub-license: GLH-OCCHKTW0707032021), the company serves users in India in line with international and local privacy laws.
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What Personal Data Is Collected
When you sign up for an account and start using our services, Batery collects several pieces of personal information. This typically includes:register for an account and use the service. This may include:
- User’s name;
- Residential address;
- Contact details;
- Date of birth;
- Payment details;
- Identity documents.
Beyond the info you provide manually, our system automatically gathers certain technical data from your device—such as your IP address, device model, browser type, preferred language, and your current location. This helps us keep the site secure, optimize performance, and tailor the experience to your needs.
Use of Cookies and Tracking Tools
To make the site more intuitive and functional, Batery uses cookies. These are small text files stored in your browser that help the platform remember who you are and keep track of your preferences.company uses cookies to improve the user experience and functionality of the service. Cookies are small files stored in the browser that allow the site to “recognize” the user and their preferences.
The Batery website and mobile app utilize the following categories of cookies:Batery Bet app:
- Essential cookies – These are critical for secure logins and basic site navigation;
- Security & Fraud Prevention – Used to spot suspicious patterns or prevent the creation of multiple accounts;
- Functional cookies – These remember your regional settings and specific betting preferences;
- Analytical cookies – These help us monitor how the site is performing and where it can be improved;
- Marketing cookies – Used to deliver advertisements that are actually relevant to you.
Facts from External Sources
To ensure we meet legal standards and verify user details, Batery may use third-party data providers like Thomson Reuters. This process helps us confirm identities, prevent money laundering, and mitigate fraud risks. Additionally, we may refer to publicly available information from government registries or social media profiles.
How the Brand Uses Player Data
Batery is committed to handling all personal data transparently and strictly for legitimate business purposes. The information we gather is used for:
- Managing your account and fulfilling our contractual obligations to you;
- Meeting legal requirements, such as verifying your age and preventing fraudulent activity;
- Support responsible gaming;
- Providing customer support and maintaining clear communication;
- Customizing content and delivering targeted marketing offers.
Marketing and Personalisation
If you give us your permission, Batery may reach out via email, SMS, or traditional mail, and show you personalized ads. We never send marketing materials to those who have opted out. For those who agree, we provide tools to manage your preferences and cookie settings.
You can disable marketing communications at any time through your account settings. Please note, however, that you may still see personalized ads unless you adjust the privacy settings in your browser or on your social media platforms.
Compliance and Legal Obligations
As a licensed entity, Batery follows strict protocols for data handling to combat match-fixing, money laundering, and fraud. We utilize advanced monitoring software and collaborate closely with regulatory bodies whenever suspicious activity needs to be investigated.
In certain legal circumstances, we may be required to share personal data with law enforcement or regulatory agencies. Such disclosures are performed strictly within the boundaries of the law and do not violate user rights.
Data Retention and Deletion
In accordance with legal guidelines, player data is kept for 5 years following the final transaction. Once this period expires and there are no further legal reasons to keep the info, it is permanently deleted.
Depending on the specific type of data and the requirements for auditing, payment processing, or dispute resolution, these retention timelines may vary.
Privacy Rights of Indian Users
Players in India are entitled to specific data protection rights, all of which Batery fully supports:
- The right to access their data;
- The right to correct any inaccurate or incomplete information;
- The right to opt out of profiling and marketing communications;
- The right to object to specific ways their data is being processed;
- The right to request the deletion of their data (the 'right to be forgotten');
- The right to receive their data in a portable, machine-readable format.
We aim to resolve these requests within one month once your identity has been verified. If we cannot fulfill a request, we will provide a clear explanation and guide you on how to lodge a complaint with the relevant data authority.
Security Tips and Using Shared Devices
To keep your account safe, Batery strongly recommends that you do not stay logged in on shared computers and that you clear your cookies after each session. This prevents unauthorized users from accessing your private details.
Keep your passwords and PINs secret and update them regularly. We suggest using complex, unique passwords that you don't use on any other website to minimize the risk of a security breach.
Data Sharing and Business Changes
Batery does not sell or share your personal data with third parties, unless it is legally required or necessary for operations (such as working with regulators, debt collectors, or legal counsel).
Should there be a change in the company's ownership or structure, your data will be transferred to the new entity while remaining protected under this privacy policy.
Support for Safer Gambling
We are dedicated to promoting responsible gambling. By analyzing betting patterns and self-exclusion data, we can identify users at risk. Any sensitive information regarding financial struggles or mental health is used exclusively for support purposes and is never used for marketing.responsible gaming. The brand analyses betting behaviour and exclusion data to detect risk. Sensitive data, such as mental health or financial hardship facts, is used for support only and is not used for marketing purposes.
